Personal Leadership Effectiveness

Laurie Ford is a consultant to managers and executives in business, government agencies, and associations on organization redesign and change implementation.

Together with Jeffery D. Ford, she has co-authored The Four Conversations: Daily Communication that Gets Results (Berrett-Koehler, 2009), which identifies four types of conversations that underlie personal leadership effectiveness. It was awarded the Best Management Book of 2009 by 800-CEO-READ and was also a top-ranked Globe and Mail Business Book of the Year.