Personal Leadership Effectiveness, PhD

Jeffrey is an expert on personal leadership effectiveness at work, and a professor of management at Fisher College of Business, Ohio State University. He earned his PhD in Organizational Behaviour from Ohio State University, and a Bachelor of Science, Marketing and Statistics, from the University of Maryland. Jeffrey is an award winning author, gifted speaker, facilitator, and trainer. His research and teaching experience form the basis for his books.

Co-authored with Laurie Ford, The Four Conversations: Daily Communication that Gets Results (Berrett-Koehler, 2009), identifies four types of conversations that underlie personal leadership effectiveness. It was awarded the Best Management Book of 2009 by 800-CEO-READ. Jeffrey designs and teaches MBA courses for working professionals. His course on leading and managing change focuses on how to be personally effective when engaged in implementing change, and has students work on real changes in their workplaces. Jeffery is passionate about creating leadership effectiveness, as well as establishing a positive learning environment where individuals can succeed.